Payments, Shipping & Returns

International Shipping

All shipments are shipped from CROATIA (European Union).

It is the responsibility of the customer to check with their customs office for eventual fees and charges.

Your order will be shipped the next business day after completion of payment.
Shipping options (depending on destination country):

1. Registered and tracked mail service

EUROPE: 7-10 days
REST OF THE WORLD: 10-30 days

2. DHL EXPRESS WORLDWIDE

Check for delivery times (5-10 days)
If you would like faster delivery, contact us before making the order so we can arrange it accordingly.

 

Payment Options

PayPal, Mastercard, Visa, Maestro, Visa Electron and Bank transfer.

 

Secrecy and security of transactions

To be added.

 

Akando guarantee / Refund policy

Our goal is to provide quality products for your adventures and enjoyable moments in life. All products undergo extensive testing and several quality controls.
However, if there is any reason you are not fully satisfied with your Akando product, we offer you our full satisfaction guarantee.
 Provide us with information about the reason of reclamation and we will replace the product free of charge or give you full refund. If your Akando product is purchased through our authorized dealer they are obliged to adhere to our policy and you should contact them.
Keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence.

Customer satisfaction is our priority!