Payments, Shipping & Returns

International Shipping

All shipments are shipped out of CROATIA (European Union).

It is the responsibility of the customer to check with their customs office for eventual fees and charges.

Your order will be shipped the next business day after completion of payment. We send via regular tracked mail service and you should receive your order in 7-21 days depending on location (Europe -7 days).
Shipping will be calculated during checkout procedure.
If you would like faster delivery, contact us before making the order so we can arrange it accordingly.

Payment Options

Mastercard, Visa, Maestro, Visa Electron, Wire transfrer, Cheque and PayPal.

Secrecy and security of transactions

RBA (Raifeissen bank Austria) assures secrecy and security of your data during the authorization of credit cards. The security of data on these pages is provided through the use of 3D security standards regulated by Visa International (Verifiedby Visa) and MasterCard Worldwide (MasterCard Secure Code). The security protocol uses Secure Socket Layer (SSL) security protocol with 2048-bit encryption of data.

NOTE: On final page for payment, total amount will be shown in local currency CROATIAN KUNA (HRK). This can not be avoided at the moment but rest assured you will be charged correct amount.

Akando guarantee

Our goal is to provide quality products for your adventures and enjoyable moments in life. All products undergo extensive testing and several quality controls. However, if there is any reason you are not fully satisfied with your Akando product, we offer you our full satisfaction guarantee. Provide us with information about the reason of reclamation and we will replace the product or give you full refund. Keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence.

Customer satisfaction is our priority!